IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE,
SIMPLY RETURN IT TO US WITHIN 21 DAYS OF DELIVERY IN ITS ORIGINAL, UNUSED CONDITION & UNWASHED
FOR A FULL REFUND OF THE PRODUCT PRICE.
Our success depends on your satisfaction.
While we are constantly striving to provide our customers with the information they need to make online purchases,
we understand there is no substitute for "touching and feeling".
We want you to have peace of mind in knowing that you can always return your purchase for a full refund of the product price if,
after holding it in your hands or trying it on, you are not completely satisfied.
Need to return or change an item?
Contact us by email indicating your order number, the problem & whether you would like a refund or exchange.
We will contact you to confirm the return address to send the merchandise to.
Package the merchandise to prevent damage, enclosing a covering letter indicating your order no.
Send your request to [email protected] or contact us by clicking here.
Please be sure to include your name, address and order number,
and instructions whether to exchange the item or refund the merchandise purchase price.
We do not refund any taxes you were charged.
We do not refund or credit handling and shipping charges.
Normal time for processing returns is 10-14 days.
✦ Please Note - in a case of returning an item we will refund your money back without the shipping cost both ways,
when we will get back the item in a new condition.
(if you return an item, you should pay shipping it back to us- if you want to exchange an item you will need to pay shipping for both ways).
** Only standard shipping method via your local post office is accepted - Not any express shipping as EMS, DHL, FEDEX or any courier company.
If you have any further questions please email our Customer Services :
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